On Monday I received a message via facebook from a dots and spots customer. She had found, whilst searching the web, our camper van image copied on to a vest top. We contacted the site it was listed on and the seller directly and still over 48 hours later have not heard back from either, which I feel is really poor show.
I decided to write a comment on my facebook page earlier this morning tagging Etsy the site the item was listed with, asking how long it takes to receive a reply - still nothing but as a result of that comment, the offending item has been removed. All I wanted, was for this to happen but I also expected to hear from both Etsy or the seller.
Our camper van design is a best seller and thankfully a well recognised design. I am very thankful to the person who messaged me as I wouldn't have had any idea!
We had a similar incident in the summer - Sophie spotted a Union Jack design that looked just like mine. I replied that a union jack is such a popular image that it couldn't be a copy but when I looked in detail, all my original ink lines, tears and rips were there and the person just changed the patterns. We could place our image directly on top of the copy - carbon copy.
We got a swift response and the offending design was removed but it still doesn't make it all okay.
There is many a debate about copying and I guess it is out there and there probably to stay but we all need to remain vigilent and support each other.
So thank you to my very valued customers for making me aware and for taking the time to get in touch. It really is much appreciated.