Christmas, when you run your own business, means one thing - long post office queues, audible sighs and tutting from the growing line of people waiting behind you and a wasted hour of your day! I have mumbled on about this before!
When you start to get piles of parcels that amount to few bags every day - things have to change - and change they did, when one day I received a phone call from Royal Mail, who noticed we were obviously posting out a lot of parcels.
We received a home visit from our Royal Mail area manager who talked us through our options and signed us up to a new online business postal system. We weigh the parcels we send out in total and divide by the number of parcels we send.